TERMS.

WHAT FRANKLY IS.

Frankly organises a men's health programme: the questionnaire, the secure contact with an independent GP, the follow-up and the platform. An independent GP decides. A licensed pharmacy dispenses. Frankly organises and follows up. Frankly is not a pharmacy and not a medical practice.

WHO CAN START.

Men of 18 and over living in the Netherlands. You answer truthfully and completely, you complete the identity check, and you use your own account only.

THE PROGRAMME FEE.

The programme fee covers the GP review within one working day, your questions to the GP, the follow-up after four weeks and the platform. It is shown before you confirm and is charged per review, whether or not the GP prescribes. Starting the programme is not a prescription and does not entitle you to one.

MEDICATION.

If the GP prescribes, a licensed pharmacy shows you the price and dispenses once you confirm. You pay the pharmacy. Frankly earns nothing on medication and does not set its price. Questions about the medication go to the pharmacist.

STOPPING.

There is no subscription and no minimum term. Every repeat order goes past the GP first. You can stop at any time and close your account from your account page or by writing to us.

RESPONSIBILITY.

Frankly is responsible for the platform, the organisation of the programme and the follow-up service. The GP is responsible for medical decisions. The pharmacy is responsible for dispensing and delivery. Frankly is not liable for the consequences of untrue or incomplete answers.

COMPLAINTS AND LAW.

Complaints follow the complaints procedure. Dutch law applies. Disputes go to the competent court in [place], unless the law gives you another forum. These terms can change; the date at the top of this page says when they last did. [Date.]